bought a dealfind duct cleaning deal for 79. they came and upsold me for furnace, a/c servicing (150 each) , rotary brush duct cleaning (80) and new filter. total bill was about 700 which i paid by credit card which i insisted on and they charged me extra for administration to do so. There was no brush used to clean the ducts? They told me that it was inside the big vacuum they used to connect to the furnace opening. I had no idea what that meant but believed them. i looked on the internet afterwards and realized that the brush is supposed be an actual rotary brush that comes down the vents (guess i should have figured that one out). Only after did i read these posts and regret what i had just paid for. I dont know what to do at this point but will call the credit card company and see what they can do as i didnt get the service i paid for and was charged incorrectly on the invoice. The 79 i paid to dealfind was deducted after charging for tax on all the "services" i paid for. i realize that's the least of my worries but i feel pretty bad that i didnt add up all the clues... Not sure what happened to other people on this post but would love to hear if any body got their money back. I'll complain to BBB as well... PLEASE DONT MAKE MY MISTAKE! GOOGLE THE COMPANY WHO PROVIDES YOU SERVICE BEFORE YOU COMMIT!!
- Approximate cost of services:
- $700.00