M&D in Stouffville

Our main water shutoff compression valve was failing and would not completely shut off or fully open. It would leak very slowly at certain tension points so we knew we needed to get it replaced. We searched Homestars and chose Dima Plumbing based on the high service ratings and positive comments and we were not disappointed. We sent in a request for a quote to replace with a ball valve and received a very quick response, and open to our availability. John and Andre showed up on time (10 mins early actually) which was important as we needed to arrange water shutoff with the Town. They were professional, polite and respectful and they were finished in about 45 mins, despite working in a relatively tight area behind a wall through a 8 x 8 access panel. They went over the completed job with us and instructed us on what to do when the town came back to turn the water on, and what to watch for. They left their cell number to call in the event of any issues. We were very happy with the service and quality of work and would recommend them to any of our family or friends.

We were extremely satisfied with the entire process, from initial consultation to installation/clean-up and final assessment. Barry, Dan, Jay, Jeff and team were very professional and courteous. They gladly accommodated our special requests, and provided honest and objective points of view when responding to our questions/concerns. We were very happy with the final product and would absolutely work with them again in the future or recommend them to others.