Felicia Fong in Scarborough

I purchased two work desks from Mobilia last month. On the day of delivery, the guy found that one big piece (glass for supporting the monitor) was missing. He called the delivery center and the answer was "no idea why and can't tell when I can get that piece for you". I waited for almost two weeks to get that piece back. BUT another thing was missing AGAIN - the "key/screw" to connect the glass top to the table. Luckily the delivery guy had some other tool to put them together. And the delivery center said they would give us the "key/screw" back on the following Saturday. GUESS WHAT - no one came on Sat and we called them again. They said they can't find an extra one and we need to wait again. NO ONE called us before/on Sat about that and they simply didn't show up. IS THIS THE RIGHT WAY TO TREAT CUSTOMERS? I don't understand two piece could be missing in a box, they really have problem with their QC. I will tell all my friends/families and anyone I know not to buy furniture from Mobilia.