brand new Carrier furnace and air conditioner
I purchased a brand new Carrier furnace and air conditioner units for my house. Prior to purchase, the salesperson was excellent, considerate, and eager to address my concerns. At the time of installation, everything went relatively smoothly. After the installation, I found the after sales service less than desirable. They would show up late for appointments, they failed to return a year later for my one year inspection. There was some uncompleted work from the original installation that I had to call them multiple times for them to eventually come and finish the work. Overall, I am very happy with the end product.... but the after service could have been better. They were quick and aggressive to make the sale, but not good on the followup.
- Approximate cost of services:
- $20,000.00