J.Makson in Newcastle

Our finance broke down in mid March and we needed a new one fast. We called service experts and they came out that evening. They then came out and installed the furnace and AC. There was 4 guys and then our sales person came with the owner. They wanted to come and inspect the work the workers did. This gave us such a great sense of relief that they would go all that way to first make sure everything was installed properly, they cleaned up any messy and that were happy with the work. I would recommend this company to anyone needing to get service done or need new ones

I had my driveway paved August 2011by this company. Not even a month after had it done, there was problems. It took me calling 2x a month for 9 months to FINALLY get someone out to look at it. I spoke with the owner numerous times and everytime I spoke with him, I had to explain the same thing over and over again. He told me he would personally come and look at my driveway and he did not!! He instead, sent a worker to look at it. There is weeds coming up through the driveway 3 weeks after it was put down and that there was sinkage in the driveway and a long garage door, tire prints already in the driveway and faded. His result in fixing the problem was to just patch it and tell me to use round up to get the weeds away. They also told me that the sinking is not covered under warranty. It happened 3 weeks after my driveway was put in, how can it not be covered?!? In anyways, the patching does not fix the problem. It just makes my driveway looking unacceptable. I'm an easy person to get a long with and this has completely disappointed as well as broke my heart that I pay this money to a company I thought would do a good job and they did not. Please people, do not use them!! I would not want you have to go through the hurt and pain that I am feeling. :(