Reviews

0/10

Even though the selling point for my Viking fridge was the "24/7" customer service support, don't believe them. After one year of dealing with Tasco customer support my fridge is not working. I was sent back and forth to the manufacturer and service company (Kampen) several times. I gave up and basically and threw to the garbage 5000$. Just forget about buying anything for them.

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We are sorry that you had this service related issue with your fridge. Tasco's customer service department only works during weekly business hours. The service center mentioned does not work for Tasco but represents the manufacturer which any other appliance distributor would have referred you too.