A longstanding problem - finally resolved.
For over 15 years, a persistent and troublesome leak near the chimney line of my home had plagued me, causing significant frustration and concern. Despite hiring three different contractors and even undertaking a full reroofing of the house, the issue remained unresolved. Each attempt ended in disappointment, and I began to lose hope that the problem would ever be fixed. However, my experience with Integrity Roofing has completely changed my outlook. From the moment I reached out to them, I was met with professionalism and a genuine commitment to solving my long-standing issue. The team at Integrity Roofing demonstrated an unparalleled level of expertise and dedication that set them apart from any other contractor I had previously worked with. The process began with a thorough and meticulous inspection by Cory, the site inspector. Cory's attention to detail was immediately apparent as he conducted a comprehensive assessment of the leak. Unlike previous contractors who seemed to rely on guesswork, Cory employed a systematic approach to identify the exact cause of the problem. He conducted a before leak test, which was a game-changer. This test allowed him to isolate the precise source of the leak, providing a clear and accurate diagnosis. What impressed me the most was Cory's personal involvement in the repair process. Recognizing the urgency of my situation, as I was in the process of selling my house and under immense pressure to resolve this issue permanently, Cory took it upon himself to ensure the job was done right. His dedication was evident as he meticulously repaired the leak, leaving no stone unturned. It was clear that Cory took great pride in his work and was determined to fix what three other contractors could not. The final water test conducted after the repair was completed was the ultimate validation of Cory's expertise. For the first time in over 15 years, there was no sign of a leak. This test confirmed that the issue had been permanently resolved, providing me with an immense sense of relief and satisfaction. I can now confidently sell my home without the lingering worry of a persistent roof leak. Integrity Roofing's commitment to excellence and customer satisfaction is truly commendable. Their name is a perfect reflection of their work ethic and dedication to integrity in every aspect of their service. Cory's professionalism, expertise, and personal commitment to resolving my issue have restored my faith in the roofing industry. I am incredibly grateful to him and the entire Integrity Roofing team for their outstanding work. Thank you, Integrity Roofing, and special thanks to Cory for your unwavering dedication and for finally providing a permanent solution to a problem that had persisted for far too long. You have made a significant difference, and I am extremely satisfied with the results.
- Approximate cost of services:
- $2,300.00
- Company Response
Your review is greatly appreciated. I'm happy to hear your that your problem was solved in a manner that was pleasing to you.