Reviews

10/10

I easily give Potlight Expert the highest possible rating. I contacted 3 companies for quotes including PE. Hossein was the only one to call me directly and fully explain his prices, the work they do, their experience and qualifications, and availability. Hossein and his team were extremely professional, showing up on time, protecting floors and everything else in the kitchen, checking with me throughout the job, working efficiently and cleaning up afterwards. In less than 2 hours they replaced 7 old halogen potlights with LEDs, added 6 new LED potlights, and replaced 2 dimmer switches. I highly recommend this company. I have rarely encountered such professionalism in the extensive reno work we've had done here in the past few years. Prices are very competitive.

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

You were an amazing client! Your thoughts are appreciated. Thanks so much.

6/10

We booked through Home Depot. Had duct cleaning done in morning ($270). My main issue with this service is that the work done and equipment used is nothing like that shown in the video on Steam Dry's website. Vents are not covered, only high pressure air used at vents / nothing like shown in video, no inspection done of furnace or air exchange unit, some debris left in furnace area and around some vents, cheap furnace filter provided that I'd never use. Not very impressed with this service. Company recommended doing the ducts in the morning before the carpet cleaning. Carpet cleaning was booked for 12-4pm window but truck eventually arrived at 4:17pm. Cleaning was completed around 5:45pm ($218). Carpets were still wet at 10:30pm which is unacceptable. Work done was acceptable... cleaner worked hard and did a good job. Lesson learned.. don't book carpet cleaning for an afternoon.

Approximate cost of services:
$490.00
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Company Response

Dear Customer,
Firstly, We apologize that the service you had was not performed to the standard it should have been. Steam Dry Canada takes our customer's experience very seriously. If you have not already done so, please contact our Customer Care Center at 1-844-417-8326. We are open 7 days a week to serve you better.
Thanks once a again for your feedback as it will help us to improve our customer experience

Sincerely,
Steam Dry Canada Customer Care

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Prestige Maintenance Crew came to do the window cleaning of the interior and exterior of my home in Newmarket on June 5th 2012. Work was performed by Sergio, Jose, and Mauricio. I was very satisfied and i would recommend this company to others.

Approximate cost of services:
$330.00
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