Reviews

8/10

Had an appointment for another company and they canceled the day before. The plumber said it would be another week or to try Instant Plumbing. They were able to have someone out the next day. Jeff did a great job, cleaned up and explained his work before and after. Labour cost was reasonable. Did have an issue with parts cost but I contacted them and we worked it out to my satisfaction. Would use again.

Approximate cost of services:
$285.00
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9/10

Proactively replaced 23 year old furnace and added air conditioning. Amana was not my preferred brand and I ended up with 5 different quotes. The sales rep Marc was by far the best from any of the companies I spoke to and probably the only reason I went ahead with them. The install crew were good. No issues, done in less than a day and cleaned up well. They made a couple modifications they didn't need to to provide additional headroom in the mechanical room. Quality of the installation seems good and neat. I had negotiated getting a new cable run to my ecobee thermostat but they installed with the existing 4 wires. I have not had time tom sit down and look at the impact of that and I still have some questions about how the modulating furnace runs and my ability to view the operation and what mode it is in. Seems to be a leap of faith that it performs as advertised. We'll see after a full heating and cooling season. Price was competitive Sales experience was very good Install experience was very good Knocked off one start because of the cable run and I thought there would be a bit more explanation about the operation and settings used for my home as well as the vent management per the sales dialog. Would definitely recommend.

Approximate cost of services:
$10,000.00
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Company Response

Thank yous for the great review! We work really hard to provide the best possible customer service, so we are happy to see that reflected on your last visit. Thanks again for choosing Action Furnace.

10/10

One of my cables broke. I called on a Friday and they apologized and said they couldn't make it out till Monday. No problem, wasn't expecting weekend service anyway. Arrived when they said, repaired quickly and also reattached my weather-stripping where I had knocked a portion out of the track. 4 months later and no issues. Excellent service and fair price. Will definitely call again for the next issue.

Approximate cost of services:
$185.00
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Company Response

Thanks for taking the time to review our service. We appreciate your business.