Joan Heinz in Leduc

Two years ago we decided to change the living room window and patio door in our older home. With addresses in hand we set out to research window companies. Our first stop was Sunrise windows. We walked in and were met by a staff member who asked what we were looking for, showed us their display products, and because it was lunch time in the workshop we were whisked in to view the construction first hand of their windows and doors. Returning to the show floor we were introduced to Ray Proskow who asked the right questions of what our concerns were with the windows we have, what we wanted, and guided us in making our selection. It was always a guidance and never pushing us to take a higher priced option. We made an appointment for him to come to our home and look at the windows and further discuss the options. We walked out and went home feeling the service we received could not be topped by a competitor. After we made our selection, Ray measured the windows and as we were informed, a second employee came and took the measurements again to make sure they were accurate allowing for no mistakes. The day came in May when the windows arrived. We watched the workers struggle with the heavy windows but they never showed any negativity as they were chatty and joking. They were very professional and respectful at all times. The work was done quickly as efficiency would allow. Cleanliness was always their concern, and they explained and answered questions as they went. After it was all done & cleaned up the furnace kicked in warming the house. I walked from room to room admiring the new windows and noticed something, the temperature in ever room felt the same, there were no more cool and warm areas in the house. The first winter with the windows was the test, and they passed with flying colors. No more sitting in the living room with a blanket over my knees to keep them warm and no having to put plastic over the patio door to keep the cold out.The house was a beautiful even warmth throughout, and guess what? the gas bill went down. We have recontacted Ray for doors and another window and received the same speedy, courteous and knowledgeable attention as the first contact. We also learned that Ray has moved to the Leduc area were we live, and we encourage anyone thinking of buying windows or doors to contact him. We are sure you will be pleased with the results.