We discovered our freezer had died Tuesday evening. Wednesday morning I called several Appliance Repair businesses with responses being 'we can book an appointment for a week out, or we can book an appointment for Thursday afternoon.....etc). Then I called King. Alex got back to me very promptly and said he could come Wednesday afternoon between 1 and 4. He called 15 minutes before arriving to say he was on his way and diagnosed the issue (temperature control switch) within 10 minutes. He then looked to see if he could find the required part. Once he confirmed he could get it he made an appointment to return the next afternoon (Thursday ) to complete the repair. Alex went above and beyond!!! He called that evening (Wednesday) and said he'd been able to get the part and asked if he could come back right away to install it! I can't say enough positive about the fantastic customer service and attention to detail that Alex has. I would HIGHLY recommend King Appliance Repair and specifically Alec for any appliance work you encounter. It was a pleasure doing business with him!
- Approximate cost of services:
- $300.00
- Company Response
Thanks you so much for the recommendations and for taking the time to leave us your review.
We're happy to have been able to provide you with the same excellent and fast repair services that we're known for.Sincerely,
Team King Appliance Repair