John Holzapfel

Critical: Professionalism, Quality We hired them years ago and they did a great job. Much to our dismay, this time the workmanship was extremely shoddy and unprofessional. 1) We told them the varnish on our new windows needed to be matte. They used gloss. We told them a 2nd time: use matte. They used semi-gloss. Only when we told them a 3rd time did they finally use matte. 2) But there are numerous drips on most of the new windows they stained and varnished. So we now have to sand, restain, and varnish MOST of our new windows ourselves in Spring. 3) Additionally, obvious brush marks prove that they used a brush on the holes they filled in our interior walls + to cut in AFTER rolling the walls, rather than do it the correct way: BEFORE rolling. 4) We pointed out 2 walls that needed repainted because of roller marks. Rather than do the entire wall, we could see that they only repainted over the areas with roller marks because they left obvious start and stop lines on the walls. Given all the aforementioned problems, we now have to repaint ALL of the interior walls they painted. The decision to hire them for this job was a regrettable and costly $4000 mistake. We have notified and dissuaded our friends and family from hiring this company, and we will never do business with them again.