Worst company I've ever had the displeasure of dealing with. After purchasing this voucher, I tried to book the first appointment. I called to book, and was told to call back during the day. I called during the day to try to book, they said there's nobody in the office, and to call back later...back and forth a few times, finally booked the appointment. We agreed on a date, and they said they'd be there on a saturday between 2 and 4. We made arrangements to be at home and waited, and waited, and waited, finally at 6 I called to ask when they were going to decide to show up. I was then told that we were the last call scheduled at 8:30pm. Wonderful waste of a saturday. We couldn't wait until 8:30 as we had already rescheduled our plans. We re-booked another appointment for today. Again they told us they'd be here between 5-7pm. I booked some of the afternoon off from work to ensure i was here. They showed up at 8:30. After trying to upsell me on a number of services (i had read these reviews and was prepared for this) i declined all additional services. as compensation for their initial screw-up, they said they would include cleaning of dryer vent, kitchen exhaust and bathroom exhaust fans. Guess what, nobody told the guys who came to do this that this was included they did the bathroom vent, but they said there would be an additional charge for the dryer vent. Then they asked for the taxes on the dealfind voucher. I asked them to invoice me for them, to which he said we can't, cash only. When I asked to speak with their boss "Manny" was very rude, swore at me, and threatened to to call the police and "seize my furnace". Again I told him to invoice me for the taxes. Profanity ensued. I finally paid the $10 in cash against my better judgement. A warning to any and all consumers. DO NOT CALL THIS COMPANY FOR ANYTHING. My next calls are going to the Better Business Bureau, Dealfind, and any other reporting agency I can find.
- Approximate cost of services:
- $100.00