I would not hesitate to recommend this company to anyone requiring attic mold removal. Adam and Laura provided excellent service and communication, and Phil and Lavar did an excellent job of removing all the attic mold. Everyone I dealt with was committed to ensuring customer satisfaction, timelines were met. The reason for the not quite perfect score is the handful of "little issues" I had to deal with after the remediation (light fixtures had to be re- adjusted; a window lock had to be replaced, I found a scratch on the floor that wasn't there beforehand) and to be fair, I never mentioned these issues to them. However, the company was extremely cautious and vigilant where it mattered most: the safety and health of my family. I would use them again, but hopefully I won't have to.
- Approximate cost of services:
- $8,000.00
- Company Response
Sara, Thank you very much for your comments and recommendation. We appreciate it very much. All of our mold abatement, mold removal, dry ice blasting, and insulation replacement crews strive to ensure customer satisfaction and we hope we both met and surpassed your expectations. I am extremely sorry to hear of the post remediation issues that you experienced and assure you that one of our mold removal technicians will contact you to discuss your concerns and see if there is anything we can do to assist. I assure you that had we been informed we would have dealt with them in both a fair and timely manner. Finally - our mold removal, mold remediation and mold abatement technicians also very much appreciate your comments confirming our cautious and vigilant focus regarding the health and safety of your family. From in house services such as containment construction, dry ice blasting, mold remediation, insulation removal to training, certifications and continuing education we do all that we can to ensure our technicians have all the equipment, technology and knowledge required to perform our projects safely and in a timely matter.