Chris in Toronto

I have 13 years old York brand air conditioner at my home which broke down on (Friday evening 29th of June). After searching some companies online I called few of them on the same night but no one was able to come at my house before Tuesday because of the long weekend. One of my relative recommended me to check Homestars.com and told me that I will find several heating and cooling companies on this website. Finally I logged into Homestars.com and called few top ranked companies some of them didn’t pick up my phone and others refused to send their technicians because of the long weekend (as expected). I then called Cosmopolitan Mechanical Services Inc. at 10am on (Saturday 30th of June) and spoke with Sam I told him my problem and the urgency because I have two kids at home and they have an Asthma problem and I wanted to fix my air conditioner as soon as possible. After hearing my problem and the urgency Sam promised to send the technician in 1 hour. My first opinion was (he must be kidding because no one provides such quick services on working days) and that was (not only a weekend but it was a long weekend) LOL but on the other hand I had to trust him because others were not even answering my call (as I have mentioned earlier). Well Rafi from Cosmopolitan Mechanical showed up at exact 10:40am (as promised the technician was at my house within 1 hour) I then took a deep breathe because I knew I found the right company to fix my air conditioning unit. Rafi quickly diagnosed and resolved the problem also informed me that my air conditioning refrigerant level is too low and I should refill the refrigerant. I took his recommendation and requested him to refill the refrigerant in my air conditioning unit so that we can get cold air. Rafi refilled the refrigerant and also gave me some valuable tips for my air conditioning unit. He was really friendly, courteous and professional in his work. I will highly recommend Cosmopolitan Mechanical to everyone and they definitely deserve to be a no.1 company on Homestars.com