Mr. C in Calgary

I hired Pete the Plumber three times for residential service in last few years. Once was for a hot water tank replacement and twice to replace all the toilets to low-flow in two separate houses. My experiences were mixed. They have different types of staff for different types of jobs. The fellow that replaced the hot water tank was very clean. The two different fellows that replaced the toilets were not clean at all. The first individual would remove all the water from the toilet using a paper coffee cup and dump it in the bathroom sink (yuck!). He also used this rag from who knows where to wipe up everything and then wring dry into the bathroom sink (double gross). He was all-around very unsanitary and I would never let him back in my house. The second toilet guy used a wet vac to remove any remaining water from the toilets (nice!), but was a bit sloppy carrying the toilets out of the house over the carpet (some spillage of residual toilet water – yuck!). Is there not a company procedure on replacing toilets so the customer doesn’t have toilet water in their sink or dripping all over their carpets? Anyway, I would absolutely recommend Pete the Plumber for a hot water tank replacement (their price cannot be beat) but not sure I would recommend them for a toilet replacement.

I hired Excellent Roofing to replace the pine shakes on my 1900 sq.ft. bungalow to asphalt shingles. I note the size of the house because the quote was amazing (likely due to the fact that I live in a community full of pine shakes and they wanted get in the community by showing their work and putting up their sign in front of the house). They even put on a whirlybird for free. Their work was good and fast. They finished the job in one day and they were very clean. I found maybe one nail on the ground after they were done – that’s it. Very happy with the work and would definitely recommend!