Reviews

10/10

This company sets the gold standard for how services should be rendered in a residential setting. Ever so professional, polite, attentive and patient, Hossein is epitome of how to run your crew at their utmost efficiency while getting the job done at highest customer satisfaction. He is a considerate and a fair individual. This was exhibited amply in not just the way he communicated with me throughout the job (keeping me at my utmost ease) but also the way he priced his services (very reasonable) to the way he communicated with the rest of his crew (patiently and never exhibiting the slightest of bossy tone). Suffice to say he left me very impressed and he will be my goto electric guy and hopefully of my friends. I wish him and his crew luck and am confident he will do very well in future as he possesses several traits of being a successful businessman.

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you so much for taking the time and writing me this review. Hossein afnani

10/10

I recently bought a new construction house that we closed recently. We opted not to take any kitchen related upgrades through the builder as the pricing was through the roof. As we looked for an external kitchen manufacturer we realized that there are literally tons and tons of kitchen cabinet manufacturers in GTA. We realized that the barriers to entry in this field aren’t too high so any person with some experience can enter this field. This has meant that the quality and price varies quiet a bit across the companies. A higher price doesn’t necessarily mean good quality and vice versa. We met with a few companies and got prices that were all over the place and often tens of thousands of dollars apart. Luckily, I found Tony who runs a company called WatchTower Interiors. I immediately liked Tony’s down to earth demeanour and his overall personality. He is very easy to get along with and has a likeable persona. He provided us with a reasonable and fair quote. He invited me to his shop and after discussing various options, various finishes we finally agreed to a design and the price. We must have spent a few hours at his shop spread across a few sessions to discuss all the small details. He sometimes even accomodated late Sunday evenings to discuss various options related to our kitchen. Through this all, I realized how much power you have once you go fully custom route. Keeping the budget aside, in hands of a skilled person like Tony, your own imagination is the only barrier. At his shop, my wife and I realized why he was able to provide a very reasonable quote. He runs a very efficient system, with his shop sized properly with all the important machines and tools set up. He has a small team of people he works with and is the master carpenter guiding everyone. This was in contrast with some guys who had humungous work areas with a ton of people working for them resulting in very high quotes as they had to cover their large fixed costs of operating their business. The installation went without any issues. Whatever issues did come they were more because of delay by other contractors. Tony was understanding and worked around the various issues to ultimately deliver our dream kitchen. In the end, we thought we lucked out big time to have found Tony and his company. The amount of value we got with Tony is simply indescribable. In our minds, Tony is a rock-star of this industry. He has a very bright future and I am sure he will be getting a lot of business in future. Of all the contractors we have used, he stood out as the most hard-working, prompt, easy to get along with, honest and a man of integrity. You simply can’t go wrong with him. I wish him all the luck for the future. I am simply amazed with the end product. Our kitchen looks better than some show-room kitchen’s we have seen. The quality of workmanship is excellent. Put simply my wife and I are enjoying Tony's creation each day as we come home to relax after a hectic day's work.

Approximate cost of services:
$0.00
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