Jennifer in Toronto

I would absolutely recommend Purity to anyone who is wondering whether they have bed bugs. My daughter had some unexplained bites that appeared two mornings in a row. I called Michael, explained the situation, sent him some pictures of things I'd found in the bedding (which he quickly id-ed seed casings not bugs!) and consulted over the phone at length even before I'd decided to have him come. He encouraged me to check for fleas on our dog first and in no way pressured us by scare tactics to hire him (as another similar company did). He came today with Radar. He was incredibly professional, thorough and responsive to my concerns, having radar go over areas more than once. Even though radar gave no alerts Michael also did a thorough visual check on the mattress and bed frame, showed me online another possible bug culprit and gave me tips for avoiding bed bugs generally. He was great and now I am able to relax in my own home again!

Frank and his team were great. Frank gave me a very thorough sense of what to expect from the work and what I needed when he came to give the quote. He didn't try to oversell me as another contractor had. The work was scheduled in good time and Frank did all the necessary contact with the City regarding access to our water services. Frank's team arrived on time, were friendly and in and out in a shorter time than Frank had expected, leaving everything as it had been. I had been quite worried about our front garden they were working in but it looks fabulous - they took care not to damage any of the plans and replanted everything they had to remove. I wouldn't hesitate to recommend FNJ contracting.