William Chan in North york

Had my 30 year old, 3 storey home completely renovated. No surface was untouched. New kitchen, 1.5 bath, and 3 bedrooms. Had 3 quotes from GCs I found on homestars and Massimo's was actually the most expensive but I went with him because of his genuine character. I spend abut 50% of the year overseas for business and needed someone that I could trust, that could make the right judgements on their own, and do good work. The reno duration was from about December 2012 to April 2013 during which time I was out of the country for about 2 months. Thankfully my judgement of Massimo was right, and I had no concerns about him carrying out the work to near perfection by the time I returned home. There are always those minor things that aren't quite right which was a bit annoying to have his guys come back on a couple occasions to fix but thankfully, it was never a hassle and his guys came to fix every one last detail. Also, since I was away, communication was also fairly straightforward via cell phone pics and email, no significant communication problems and timely responses. Some of the issues I had were where I was closing a doorway and widening a bathroom door, the drywall wasn't very flat, leaving gaps to the vanity. Other small issues like paint touch up and uneven kitchen floorboards, some cracking in the kitchen cabinetry assembly, and uneven cabinet door panels were all fixed up well. Painting was very professionally done, especially noticeable around trim and edges. Walls were well prepared before hand. Tile laying was also well done in the kitchen. Very flat and well matched tile edges (12x24 brick). I think his tile guy had a bit of trouble laying tile on the concrete basement though due to the slab not being very flat but he made the best of it and the finished work looked great. Underneath though, I think some areas got up to a couple inches thick in order to stay level. The only issue I had with the whole project would have been the cost. It was quite expensive and I think with most GCs you have to be very clear and know how much to pay for the jobs you're asking for. I wasn't very experienced with that part so I would not hold that against him. When I did have time to do some research into add-ons to the project, Massimo was reasonable. I would definitely do work with Massimo again in the future.

Great work, best looking windows on my street now. Dmitri was helpful in figuring out what I needed. Price was also decent. Their installers worked very quick and effectively although didn't speak much English. The only gripe I had was that one of the window sills interfered with the shingles and looked really poor. This wasn't a fault of the installers but had I known before or during the install that it would look like that, I would have paid extra to fix the original problem. Thankfully, Dmitri and his business partner agreed to fix the problem to make it perfect, at no extra cost. They didn't wait weeks either to fix it.

Alpine replaced my leaking 30 year old flat roof. I was pleased with the efficiency of their work, finishing the job in one day as scheduled. There were a few shingles around the edge capping that they didn't replace but a quick call and some photos had them respond within only a couple days. They did damage a window sill due to debris falling off the roof but I had a window contractor provide a quote and Alpine subtracted it off their bill. During the install, I had some general contractors over and they had good things to say about Alpine. Also, my backyard neighbour was able to watch them perform the work and had positive comments that they had a good habit of continuously cleaning up after themselves and were rather jovial with each other. Overall, very satisfied and would recommend again.