We searched high and low for a kitchen island that would meet our needs and found one at Sterling House. From a sales perspective Sterling house was easy to deal with however that is where the buck stopped. After having agreed on a price and delivery we had to wait longer then promised for the piece to arrive and when questioned we were met with the regular excuses for delays in shipment. Once the unit did arrive it was delivered to our house where upon Sterling's deliver people damaged the unit so back it went. We were told a new one would arrive in a couple of weeks which surprisingly was much shorter then the original deleivery time. None the less Sterling chargered our credit card full price for what amounted to none delivery of what we ordered. A couple of weeks later we contact Sterling house (of course they don't call you)and they tell us that indeed the new island is in. The new one is delivered to our home, for some odd reason ... already unpacked and assembled.... this time they break off one of the selves and damage the side of the unit even before they get it in the house and of course this unit goes back. We are now several months into what was supposed to be a few weeks for delivery of the island. A third attempt is made and this time it is delivered and assembled in our home and upon inspection the wine rack is broken... and of course Sterling House provides very small compensation for months of delay, wasting our time, pre-charging our credit card, delivering damged goods and by and large being none responsive to the needs of their customers...buy at Sterling House... never again! Go to someone more reputable.
