APMf8668911

Contacted Limcan to inspect our gas water heater which is fourteen years old. It was working reasonably well since we just moved in, but had not been inspected for several years. The technician, Laughlin, was on time, courteous and very thorough. He reported that the tank was severely corroded and at the very least, the heat sensor mechanism would have to be replaced at a cost of about $400. He also suggested we might want to consider a new tank and explainied the cost ($2400), credit options and guarantees. (10 years on parts and labour). He was definitely NOT high pressure in any way but simply laid out the options. Pending our decision, there was no charge for the inspection. Rick and Deborah

Oven on Viking gas stove broke down on during Christmas holidays. Technician arrived in two hours! Roger, in the office, explained everything up front including likely costs. Ben, the technician diagnosed problem immediately and showed us the damaged components. Returned two days later with parts which normally can take weeks to locate and completed the repair. (No charge for the first diagnostic visit.) Parts were about $1500 which included two burners and two igniters, which are the guts of a gas stove. The prices are set by Viking, the manufacturer and can be expected in a 12 year old high end gas appliance. Should be good for another ten years! Thanks to Roger, Ben and Speedy for a job well done. Rick and Deborah