Jerome McNevitts

Bought Napoleon BBQ 12 yrs ago and it was time for a replacement. We went back to the Classic Fireplace where we bought our 1st one - fantastic service as soon as we stepped in! Edward-Chantelle-Mat = the Dream Team! They even questioned why we were buying a new one as the warranty on our existing BBQ was still in place. We really appreciated their support and advice. We reached out to Napoleon to discuss warranty but to our disappointment it didn't go anywhere meaningful. Nevertheless, we were so impressed with the "Dream Team" we went back to buy a new one. They didn't disappoint - they explained all the latest features of the new products and went above and beyond to place us in the right product given our needs. They provided a good price and also went above and beyond to get us the BBQ same day. They even assembled it (sufficient to get in our vehicle) in < 1 hr. We were BBQ'ing in <60 minutes when we got home. Many thanks to Edward, Chantelle and Mat!!! Attention Edward: - we should have pushed harder for the ice bucket - my wife is still not holding my drink while BBQ'ing -- needed that on the invoice!

After some research, we contacted NA Concrete to build a hot tub pad EXCELLENT MOVE ON OUR PART ! They were very responsive right from the beginning with Kyle ( owner) and Spencer arranging for a quick turnaround on the quote. They were very accommodating to fit us in the schedule to meet our timelines. The initial crew showed up - Dylan and Alex. They were fantastic - they didnt hesitate to answer our many questions and brought forward suggestions which in turn lead to expanding the project - again, excellent move on our part ( approx 27x12 ft pad). The following day additional support arrived - Big G and Accon. The crew worked diligently throughout the day (hot weather) and their positive attitudes never waned - hard work done and a few laughs along the way. Just as impressive was their approach to maintaining the job site in a clean and orderly manner while also ensuring our property and neighbourhood was respected. We are thrilled with the work that was done and would have no hesitation recommending them. Kyle has built a customer centric team backed by quality work delivering as promised- Well done !

Work was done on time and as agreed -good attention to detail. Tammy / Todd and crew were very helpful in the selection process and easy to work with.