Writing this review because my wife's got removed. First of to make it clear, we did not pay for the work done by Sam, however we do have the original receipt and the transferrable warranty that goes with it. The service was paid for by the previous owner Richard as part of the conditions on the purchase agreement, the previous owner also confirmed with Sam that the warranty is transferrable. The issue at hand is a pipe stack on the roof which is leaking. We had our home inspector come review the work by Sam before closing, he confirmed some work was done but it was just a patch job using water proof spray to go over the gasket and flashing. After closing on the house we noticed water was still getting in from the stack, called Sam first time he pushed it off saying he won't be in the office for a couple days, 2nd time he said he had to check his files and call back.... There was no call back, we called several times afterwards and got vm. Again as posted by my wife before the work is done around Finch and Leslie area, you also did chimney repairs and the previous owner was Richard. I am positive if you check your files you will find it. On top of that I can even scan the original receipt along with the warranty which you written on it and upload that here.
EDIT: reply to company reponse. If you read my post you will notice this was not pipe work, or plumbing work . It is a leak from either the gasket or the flashing aroud the pipe stack on the roof. As noted in your company profile you do repair to leaky roof and also metal roof as well as masonary work for chimney. Well thats exactly what we have, a metal roof with a leak around the pipe stack (again no plumbing work was done, it was leak repair) and also masonary work on the chimney. I am certain you are the company because I have the original receipt with me. So please before you accuse my review not have straight facts, you should properly answer and return calls and discuss it with me.
