Reviews

10/10

Rick showed up the same day I called, he was well prepared with mask, gloves and shoe covers. He was courteous, explained everything as he was performing the repair and even cleaned up behind our washer which wasn't even part of his job. Our washer is working like new again. I will definitely recommend him to family and friends!! Thank you so much Rick!!!

Approximate cost of services:
$280.00
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Company Response

thank you frank .taking your time and writing a review for us. we appreciate your business. have a nice day

10/10

Omari Spence provided exceptional service. He was extremely courteous, explained every step in detail, was very thorough and he made me feel confident that the work was done right. Reliance should be extremely proud with his performance! Thank you Omari and hope we meet again!!

Approximate cost of services:
$0.00
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Company Response

Thank you for your wonderful review. We are so happy to hear about your recent experience with Omari! ~Haley

10/10

From the moment Eric Leite arrived to the time he left, it was an unexpected and surprisingly good experience. Eric was professional, courteous, very knowledgeable and a very pleasant young man who really cares about his customers. He explained what needed to be done to correct the problem and quoted the cost before he started. The problem was corrected to my complete satisfaction. Excellent work Eric!! Mr Rooter, you should be very proud of Eric. Thank you!!

Approximate cost of services:
$400.00
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10/10

We had our furnace repaired today by Reliance under our Maintenance Contract with them. Jason and Steve were extremely professional, polite, very informative about what parts needed to be replaced and had us up and running in no time. What a wonderful experience, under the circumstances. Reliance should be proud to have such dedicated employees that truly know the meaning of excellent customer service. Thank you so much!!!

Approximate cost of services:
$0.00
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Company Response

Thanks so much for sharing this great experience. We truly appreciate this wonderful feedback. ~ RM

10/10

This service call was made by Kevin Williams who was extremely pleasant, explained exactly what needed to be done, answered all my questions and did everything he could to make you feel confident in his technical expertise. One of the best, if not the best, service calls ever, and I'm 60 years old!! Excellence personified, Reliance you should be proud!!!!

Approximate cost of services:
$120.00
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Company Response

Thank you so much for sharing this great experience Frank. We sincerely appreciate it. RM