Reviews

8/10

They had to make a pathway from front of house to backyard by using pre-existing tiles and redo the platform at the entrance. The platform at entrance was well done, no issues so far (been through a winter as well). However, the path to backyard was initially a bit uneven and not all the tiles were utilized leaving an unnecessary 1 ft gap between the tiles. I think part of this was due to misunderstanding/miscommunication. Anyway, they eventually came back and address all my concerns. Ive given them decent rating given they care about the feedback, want to develop a good business, and will work to ensure you are satisfied as customer. I will use them again but would prefer to be on site or have them share pictures as much as possible as work is being done. On that basis, I would also recommend them to others.

Approximate cost of services:
$3,500.00
Was this review helpful?
Company Response

Thankyou so much! It was of been a lack of communication but we take full fault and are happy we could fix it for you! Thanks.

10/10

Very happy with the service. There were timely, cleaned up well after job was done, and gave a formal certificate of warranty… very professional and very reasonable prices. Jay Gao is a reliable guy, does not penny pinch, and thinks long-term to build and develop customer relationship. I recommend these guys and will definitely use them again.

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thank you for your review.

Edward