When my bathroom contractor complained that he thought that there may be a leak in the new window caulking, Eugene, the Brock installer, made a two-hour drive in a snow storm to come to inspect it. Unfortunately, the contractor could not wait for him, and his efforts were in vain. He had to make the return trip in similar conditions. There appears to have been no problem with the caulking.
- Approximate cost of services:
- $6,000.00
- Company Response
Hi James, Thank you for sharing that story! Overall our team does truly care about their work and customers! We're really glad you were able to see and experience that first hand! It's great that it turned out not to be a problem for you at all! We will be sure to let Eugene know that his extra efforts didn't go unnoticed! Thank you so much!!