Gord from Brampton

A superb job done by Abdul and Alan! My 4 rotting porch/balcony exterior columns, and associated railings needed replacing. I went with fiberglass exterior columns, painted. These are true professionals, showing pride in their work, arrived on time, and provided regular updates. Highly recommended.

Fantastic job by Sam and his team! I took my time to go through the numerous roofing companies in my area and came down to getting quotes from what I felt were the top three. I dealt with Justin for the quote. He's very professional, a clear communicator, with straight forward/honest answers. The quote was also the most detailed, clear and concise. Though the Roofing Pros were in the middle, price wise, these points lead me to pick Roofing Pro as the best of the three. Sam and his team arrived on time and finished earlier then I thought, bonus! Sam was also very professional, easy to talk too, and promptly answered any questions I had. I chatted a bit with some of the crew, all were friendly. When done, the property was cleaned thoroughly. While I was doing a detailed walk around, my neighbor said he watched, and was impressed with the quality and speed of the Roofing Pros team. I highly recommend Roofing Pros for any roofing work!

UPDATE - reply to "Company Response": Sir/Madam, obviously you don't understand what points i'm trying to get across. Let's see if i can make this clearer. Yes, i have no problem with the price of the wood and materials purchased. I have no problem with the work done by the actual contractor. You say, >"We receive no benefit from the referral save for the satisfaction >of our many customers" This is misleading, BH may not DIRECTLY receive benefit, but the BH salesman we delt with DOES, using the Brampton Hardwood name. When a BH salesman comes over to my home, he is a representative of Brampton Hardwood unless otherwise stated. There was NO mention of another company and such was a rep of BH as far as we were concerned. After the install contract was written up, the BH salesman asked for a $500 deposit to be made out to "LNG Contracting", he did not state this was his own company. When the install was completed, the contractor who did the ACTUAL work told me to make the cheque to another contract company. I asked the contractor, "Not to LNG Contracting ?", as that was my assumption who was doing the work. He said, "No, thats the BH salesman company". I have no problem to pay a deposit to the contractors doing the actual work ...what it comes down to is the BH salesman is charging you $500 (for himself) to refer a contractor (subcontracting) to do the actual work. So, saying "We receive no benefit from the referral save..." is misleading ! Second, there was not "deceit" by the contractors who did the actual work, i have no problem with them. The deceit was from the BH salesman to get the contract (so he can pocket his $500) by offering us work for free (3 landing stairs which never happened) ...we wanted a quote including the stairs. He kept telling us the stairs we're included even though i asked him more than once ...sorry, but i only know one definition of stairs. The other quote was for the railing and pickets ONLY, it was then, after the floor work was half done that now the stairs are a separate cost. The 2 stars are for the good price but you lost 8 because of unethical practice by your BH salesman. ---------------------------------------------------- We purchased flooring to cover approx 1200 sq ft in our home from Brampton Hardwood. We also ended up getting the floor installed through Brampton Hardwood, though we found out, that's not really the case. The 2 stars is only for the good buy of the hardwood. Yes, if you're going to install yourself and/or have your own contractor, i do recommend to check out Brampton Hardwood for pricing. The first negative we ran into is that if you have BH deliver, make sure you count the boxes! I wasn't home and the trusting person at home accepted the boxes. It wasn't until i got home and counted that i noticed there were 4 boxes short. BH didn't acknowledge the shortage and they weren't going to tell us either. When i phoned to say i was 4 boxes short, the response from our BH salesman was, "i'll have to check the camera in the warehouse and get back to you". i finally got a call back from a lady and finally did get those 4 boxes. Next, we were looking for an installer, the BH saleman came over and presented us with a great deal...so we thought. The install quote we were looking for was for the whole house, 1st floor, 2nd floor and the stairs. He told us that a different guy would be doing the stairs separate from the flooring. Oh, and we have a 3 stair landing towards the basement, he said, "because you're such a nice family i'll do that for free" ...right ...never happened!!, a salesman is always a saleman, their word means nothing. So, when writing out the contract it was stated to install on first and 2nd floor. i asked does this include the stairs, he said "yes ...everything", the quoted labour price to install 1200 sq ft and stairs was $5,300. We thought this was an excellent price ...too good actually...so at another point i asked again if "1st and 2nd floor" include the the stairs, he said, "yes yes ...everything" ...it was like i was annoying him with my constant asking. It was understood from the invoice that the 3 stair landing would be for free and the 1st and 2nd floors done, which included the stairs. It was understood what was not included was the railing and the balusters. It was when he came over, brought the stairs guy and sample balusters that now NO stairs was included in the price!! My wife and i were both upset, naturally, as she heard what i heard re: stairs included. Now he was giving us another quote of ~$6,500 to do the stairs. We couldn't wait for him to get out! It became clear the BH salesman deceit was for his own gain. You see, when we paid the balance to the installer, it was a different company than the $500 deposit. I was informed at that point that the $500 deposit went to the BH salesman's own contract company, nothing to do with BH, then the BH salesman sub contracts someone else to do the actual job, which you have to pay on top of. So of course he wanted us to go through him to have the floors installed and pocket $500. If I was running BH i wouldn't allow such a practice!