J

After getting several recommendations on A local community message board and looking at reviews online, we used Mountain Movers and I was fairly disappointed. The disappointment started when I was ureassembling my son’s crib and a critical screw was missing, luckily we were able to rectify this with a quick trip to the hardware store. Later we noticed a light fixture was knocked from the ceiling to the floor, likely while moving a table in. Not a big deal, but I would have appreciated if they told us. There was a few other minor details that were annoying, such as we asked them to reassemble two of our beds and they only did one. My real frustration with mountain movers comes in the unpacking. At some point during the move, they must have damaged/broke one of our totes, and did not inform us. This was realized when I was looking for something and realized that the contents of two totes had been combined into a single tote. At this time I’m aware of three items missing from the original tote, that were presumably broken. I get it, stuff happens, things break, but to not tell us, and to intentionally hide it, by moving our items and dispose of the broken items, is extremely frustrating and upsetting for me. Personally, I would not use them again nor would I recommend them to others.