Reviews

1/10

MGS came to my house and cleaned the windows on the 1st and second story but forgot the ladder for the third story. They said they would come back a different day with that ladder and finish the job. Over two months, four emails and multiple phone calls later they have refused to even respond let alone come finish the job. I had the windows cleaned by a better service provider and have been trying to get a refund from MGS for the unfinished portion of the work - but no response.

Approximate cost of services:
$100.00
What could this company do to improve their services?
Respond to customers. Finish the job as described.
Any advice to offer fellow homeowners facing a similar project?
Call someone else.
1 of 1 people found this review helpful.
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10/10

Lou'ay and his team did a great job. We took several bids to replace our front walk and although Burl-Oak was not the least expensive, they were the most forthright in explaining exactly the methods and materials used, the timing, and the potential risks using other methods. We appreciated their attention to detail the team showed while completing the work, and the flexibility Lou'ay showed in quoting different aspects of our job separately. Happy to recommend them!

Approximate cost of services:
$12,000.00
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10/10

We recently bought a house in Roncesvalles and needed to replace the windows. GEM was very professional and timely from the initial quote all the way through the install. We even had to special order a large steel framed window with tilt/turn capability for our front room. The install was just completed and the windows look great. The install team cleaned up all the mess and laid down carpets wherever they walked. Super Job!

Approximate cost of services:
$5,000.00
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