Vikki

My microwave door wouldn't open so I called them for repairs. Initially they thought it could be repaired through a replacement part. When it came in they arrived to repair it but found another part was also broken that couldn't be replaced. I had an extra microwave in my basement that they uninstalled and reinstalled upstairs for me despite the fact that they typically wouldn't perform such services because it wouldn't be worth it. They did this as a service to me because they felt bad for the problems with the replacement part not working out. I thought this was very honest of them and would trust them with future work.