Anthony Bossio from Ajax

Hello, I normally don't do reviews but I thought this team deserved some praise for their great work. I'll start at the beginning, my wife and I needed window and patio door replacement and came across and spoke with several different local companies. All were either asking way too much money or I didn't like the sales pitch. They always come across as they're helping you when really it's their pockets getting bigger. But when I met Jerry from Consumer Direct Windows and Doors, I immediately felt like they would take care of the job properly, while respecting my home and not charging too much for what others were asking between 10,000 to 15,000 more. I didn't just go with Jerry and his team because of the savings but also because it's a family run business and he seemed genuine, sincere and that the work would be done right the first time. Not to mention all the great reviews and a great product too:) Everything from the contracts to coming to our home Jerry was on top of everything and getting back to us within a timely fashion. Ok fast forward to installs....I came home from work and was greeted by Igor who was working away in doing trim work in the garage and explained the process to me. When I walked in I found the floors all covered with tarp/blankets etc...to protect the floors which was great to see. The installers did I believe 19 windows on day one....what??? That's a lot of work and that includes removal of blinds, window, adding in insulation, trim and of course new window and caulk, plus reinstalling the blinds. Incredible job!! Plus before leaving the cleaned up the whole house. Next day same thing again they arrived early same as previous day and got to work immediately. Again protected the floors rinse and repeat. They took care of the inside of the house as well as the exterior working to almost 900pm both days. Igor and team, I'm sorry I don't know all the names, but I appreciate the hard work. We also had sliding doors installed on a previous day. I wasn't here for that but when I came home the house looked in order and the patio doors on both levels looked incredible!! Thanks to Shawn and Dale for those. Didn't meet them but I have no complaints. Plus we have shiplap set up around patio doors and windows in various areas and they never damaged any of it. Plus we had tiles that went right up to the windows and Igor took care of those difficult areas himself. Thank you....we still have a double door and back door to be installed at a later date as we ordered these items more recently. Looking forward to having these guys come back to install those. The house looks awesome and I have already recommended this company to others. And the house is warmer...lol win, win!!

From our consultation meeting to the finished product, our experience with Alex of Lumina Windows has been flawless. Let's just say, Alex delivers what he promises!! I was thrilled by the porch enclosure and it has improved the look and fuction of our home. Thanks Alex for the excellent service provided!!