greg wolfe from Vancouver

Mr Swirl - Very disappointed and would not recommend. Originally charged over $350 for 1.75 hrs work, $162 in parts and a travel charge (apparently for volatile fuel prices??) of $29....totalling after tax over $600. After my wife paid (I was at the office) I called to discuss and learned I had been overcharged on parts by $110 (only a 200%+ mistake) and for my trouble the labour bill was dropped by $80 (so generously dropping the calculated hourly rate from $200/hr to $155/hr. Please check out my photo of what can be done in 1.75hrs..... My conclusion (possibly uninformed as I am not a plumber)...they either charge way too much or have less than skilled staff that take a long time.....either way I HAVE PAID FOR IT! I really hope the very expensive bypass works. Buyer Beware....According to the Govt of Canada website when the govt hired a plumber in 2011 they paid about $25/hr for wages...looks like Mr. Swirl either has a great deal of overhead or the government only hires the incompetent plumbers I guess. Get multiple quotes if you can (sometimes time can be of the essence and this isn't feasible)....Hopefully you can learn from my mistake. Funny thing is I believe these guys really think they did me a favour dropping the bill.....given they overcharged for parts in the first place...how is that? The $80 labour refund? Seriously $155/hr is doing me a favour?? Either I'm totally out to lunch on what stuff costs or I got the shaft.