Showed up almost 1 1/2 hrs late, broke a piece of my furniture, stopped for snacks on the way to my apt, continuous smoke breaks, dropped box of cds, let my 72 year old dad, my friend and myself do the heavy lifting up the stairs while they just passed items off the truck. Truck should have been unloaded in just over an hour with 5 of us working on it, took 3 1/2 hrs because they were taking 20 minutes to carry 1 box up at a time (10 stairs). Customer service wouldn’t return voicemails leading up to moving day. Terrible experience start to finish, so unprofessional they shouldn’t even be in business.
- Approximate cost of services:
- $634.00
- Company Response
Sorry to hear you had a bad experience. Our Company is open to give you customer service and see what can be done to improve your experience. Please contact us as soon as possible to find you the best resolution possibale