Laura Nash

3. Why do furnaces always stop working on weekends when - almost - no one is available? I must have called 5 furnace repair services before Central. None of them could come to the house during the weekend: we had no hot water and no heating because our Goodman furnace was refusing to stay on. Luckily enough, Central was available and sent a technician, Mike. The person on the phone just said that he would arrive as soon as he could, which was a couple of hours later. The furnace had a broken thermostat that Mike was able to replace on the spot. This was an awesome service that Central was able to provide: they were also highly responsive. They didn't care that it was the weekend, they understood the situation and send someone: great workers.