We moved from Edmonton to GTA. The movers were very professional. They packed all furniture and moved all boxes with great ease. The movers who dropped off the items in Brampton were extremely professional as well. They stacked up items efficiently. I haven't opened the boxes as yet. So, I'm not sure how the itmes in the boxes came through. I will edit the comment once my move is complete. The only issue I had with their insurance plan is that it's not useful if your damage isn't big enough. I paid $300 for insurance. One of my wall shelves arrived broken but they asked me to pay $200 deductible to cover for it. The shelf itself costs $60. Why would I pay $200 deductible? So, I couldn't avail insurance. My centre piece and side table arrived without the foot cushions that we had for them. I recommend them because they didn't cause any damage to the property they moved the stuff from. In fact, I had a huge hydraulic bed frame that is almost impossible to move but they moved that without causing damages. I'm happy with how communicative Dawn(the expeditor) was.
- Approximate cost of services:
- $5,300.00
- Company Response
Thank you for sharing your experience with Burly Boyz Moving & Storage. We're glad to hear that our movers provided professional service and handled your furniture and boxes with ease during your move from Edmonton to GTA. We apologize for any inconvenience caused regarding the insurance plan and the deductible. We appreciate your feedback and will take it into consideration to improve our services. We're also pleased to hear that our team took great care in moving your belongings without causing any damage to the property. Thank you for recommending us and mentioning Dawn's excellent communication. We value your feedback and hope you enjoy settling into your new home.