Scott from Markham

Excellent work from start to finish. Cozy World was one of 4 companies that I had quote on the work. Farhad provided the quote. He is easy to talk to and very knowledgeable. Kam and his assistant did the installation. They were very efficient and very friendly. After the installation Farhad submitted the paperwork for the applicable rebates and followed up with me to make sure that I was completely satisfied. I highly recommend them.

Over the last year I have used professional contractors to renovate almost my entire house. I wish that all contractors had the character and customer service values that Moe and Renew Stairs have shown. Moe went the extra distance to make sure that I was satisfied. As part of the renovation I needed to recap my stairs and replace the railings and balusters. I requested quotes from 3 stair companies. Two were recommendations from friends. For the third I found Renew Stairs on HomeStars. Moe's quote was in the middle from a price perspective but even during the quotation phase I was impressed with his level of attention to my project and I had a sense that he was committed to customer satisfaction. I chose Renew Stairs. I was very particular about matching the stain to be used on the new oak railing and Newel posts to the stain of my new hardwood floor. I’m sure I took a fair bit longer and requested many more samples than your average customer but Moe never made me feel rushed. On top of that whenever I called he either answered the phone immediately or returned the call promptly – something that can be hard to find these days. The stairs are in and I am completely satisfied.