Alex is an absolute legend! My Miele dishwasher returned an F11 error and was not draining properly. The error is well documented on YouTube and seems to have a fairly simple solution but after watching several videos and trying to fix it myself, the error kept returning. Enter Alex - I scheduled a virtual diagnostic call w/ him for the next day (which was wayyy too easy to do). We jumped on a WhatsApp video chat and within minutes of taking the necessary diagnostic steps, he identified the issue and walked me through the remedial process. Problem fixed within a 10 minute video chat and I saved a decent amount of cash that any other service found on google would've charged me. Do not call anyone else. Call Alex! Thank you again buddy and all the best!
- Approximate cost of services:
- $0.00
- Company Response
Hello Hamza,
Thank you very much for your great review!
It is great to hear that Alex was able to assist you with repairing the issue without having one of our technicians come out for additional charges. Our Virtual Diagnostic Service is exactly that: free! And we are more than happy to offer it in specifically these kinds of situations where we are convinced that our clients can complete the repairs themselves.
If you have any other questions or concerns, please dont hesitate to contact us, and we will be more than happy to help.
Thank you,
Team Man With a Wrench