Reviews

10/10

We decided to change all of the original windows and two doors in our 18 year old home as part of our eco-energy retrofit renovations. The representative from Brock was the only salesperson who encouraged me to research all of the actual performance ratings from the Energy Star (Natural Resources Canada) and CSA websites. The North Star windows offered by Brock are not only one of the most efficient windows on the market, but they also open, close and lock effortlessly. It’s also the only manufacturer that clearly lists all of the energy ratings for all window configurations and glazing options on its website, and more importantly, these ratings match the official Energy Star government ratings. The engineering department clearly had a large part in designing the website instead of the typical marketing department mumbo-jumbo. Once I decided to go with North Star windows, Brock was the obvious choice as their price was reasonable and they come highly recommend on this website. Brocks communication was good, the windows were delivered on time, and there were no errors in the shipment. I was especially impressed with the two man installation crew. They were polite, efficient, and tidy, and all of the windows and doors operate as smoothly as the showroom models. I couldn’t be happier with our decision, and would recommend Brock and North Star to all my friends and family.

Approximate cost of services:
$15,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you for your feedback!