Bed Bugs and Beyond just finished a job 2 weeks ago at my place. I have a really old house in downtown Toronto and I have had a Bed Bug issue for almost 2 years. I called them and found the following: Cary has a deep voice but it is sincere and honest. I have no idea why people are saying he is rude, he isn't, he is direct. He knew everything about Bed Bugs and he asked all the right questions and sent in a dog in order to determine the source of the Bugs. They came in right away and killed them all. 2 weeks Bug free! That is more than anything who I hired before had been able to do. For the first time in so long I could sleep at night.
I also want to mention that I had read the other comments prior to using their service and I realised something. No one else EVER says they didn't kill the Bed Bugs. For anyone out there who has had Bed Bugs you will agree with this, the ONLY important part is they kill Bed Bugs and they do.