J in Toronto

Getting tired of losing a few shingles with builder installed roof after each big storm over the last few years, our neighbor and we decided to get a new roof for our respective houses this Summer. Cutting Edge was came highly recommended by a friend who learned that we were in the market. When I called Cutting Edge, I was immediately advised that - I should get at least 3 quotes from reputable companies before deciding. - Either Rob (owner) or Jimmy (sr. site supervisor) would come out to do the free estimate. We got 7 quotes altogether, from reputable companies that we came to know through advertising or through referral. Cutting Edge was not the lowest bidder. But their quote included the most value for the money: Owens Corning Duration (premium) materials, 6 feet of ice-and-water shield underlayment, full coverage of the rest of the roof deck with water proof synthetic underlayment, thicker metal flashing for the valleys, etc. They were also the only company who sent an installer - Jimmy - climbing up the roof to do a through inspection, showed us pictures he took, and answered all of our questions. All the other companies sent Sales People with drones to do the estimate. He also confirmed that both Rob and him would be part of the working crew as they do for every job they sign. Coming installation time, the crew was very professional, well organized. And both Rob and Jimmy were on the roof working as they promised. They were efficient, but did not rush the job, or overlook any details. They estimated up front that the job would take one and half days for each house. So on the first day, they would only remove enough shingle that they could finish replacing, and left the rest intact. We had full day of rain in the middle of the job. Their approach ensured that everything was water tight and properly protected even when they had to pause for a day due to rain. Once the job finished, they returned everything to the original state - landscaping lights, basketball net, patio items, etc., and thoroughly cleaned up everything. They also helped me install de-icing cable I purchased from HomeDepot on the roof as a courtesy. Others may be doing this as a job. But I see these people are so passionate about the trade and really enjoy what they do. I will not have any hesitation recommending Cutting Edge to anyone for roofing work.