Less that 5 years ago we had this company installed a ductless air conditioner. We were assured a unit for the 3rd floor would cool at least the 2 top floors. This unit only cooled the top floor and trapped heat on the main floor actually making it feel hotter. At the end of last summer this unit ceased to cool. A recent service called found that the coolant had somehow leaked. Despite being under a 6 year warranty, this repair was not covered. Although the tech (Pream) was helpful and understanding, I could not recommend this companys service for this product.
- Approximate cost of services:
- $7,000.00
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