Terry Edgar

Our air conditioner went and we called A & A based on their Home Stars rating. They suggested we also replace our 20-year old furnace. They installed the new air conditioner and furnace the next day. This was nearly 2 years ago and they are both working great.

We called this service because of their high rating on Homestars. Our dishwasher door was partially jammed and wouldn't fully open. The repairman came right on time and fixed the problem which was a roller which had fallen off and then had jammed the mechanism. After fixing the problem he ran a rinse cycle to test that the dishwasher worked properly and had no leaks. The total cost was the cost of a service call which amount we were told in advance. We couldn't be more pleased with the friendly expert service.

When our air conditioner failed after more than 20 years we called A & A and they came that same day to give us an estimate. The pointed out our furnace was also 20 years old and we should consider replacing it at the same time. The work was done by the owner and his sons the next day as promised, which was great because the house had reached 30 degrees without air conditioning. The KeepRite N4A3 air conditioner works fine and the KeepRite furnace also works fine though it won't get a full test till the weather cools down. I liked the fact that the work was done by the company owner and his sons. Also I got excellent advice about how to best use the air conditioner and furnace as well as they set up an appointment with someone to clean our air ducts which had never been cleaned.