Vanessa

We had what seemed to be a 30-tonne raccoon break into our attic recently. I called Urban Wildlife Control the next day and within 24 hours Keith arrived at our door. He immediately spotted where the raccoon had entered the house (before even speaking to me!) and swiftly put together a quote. I appreciated that everything in the quote was itemized--in one column, there was a list of mandatory measures that needed to be done to remove the raccoon and prevent it (or others) from returning. In the other column were preventative measures I could take to avoid having more animals living in my house in the future. He didn't pressure me at all and actually encouraged me to speak with my husband before committing to the preventative stuff. Once I gave him the go-ahead, he got to work (examined the attic, installed a one-way door, etc). When he returned two days later the raccoon was gone! Hooray! I appreciate everything Keith did to make this experience as seamless (and stress-free) as possible--and the 5-year guarantee definitely gives me additional peace of mind. If you're losing sleep because loud, annoying raccoons are partying in your attic at 2am, don't wait. Call Urban Wildlife Control now!!!!

Two months before putting our condo on the market, our fridge decided to die. Since it made a pretty distinct sound before dying, and since I had a sneaky suspicion it was the compressor, I wanted to find out if it was worth my while to get someone to look at it or if I should just by a new fridge. I called a few places, but Chris at Pambis was the only person who could tell me straight up (over the phone) what the issues might be, and what my options were. I ended up opting to buy a new fridge, but I didn't want to spend a ton of money since we were going to be leaving soon. Luckily for me, Pambis sells new but slightly aesthetically imperfect appliances. We bought the exact same fridge through them for half the price it would have cost if it was in perfect condition, and they helped me find a delivery company to deliver it and everything! All was going well until that fridge decided to do the same thing. Honestly, what are the chances?? (And did I mention we'd just bought a new house...and I was 9 months pregnant?) Anyway, it died on a Saturday and Chris and Pete delivered another (better) fridge on the Monday -- no questions asked. They were courteous and SO nice. It just arrived, so I don't know if I'm going to have a third round of bad luck, but I do know that the Pambis guys will take care of me if I do! Honestly, I don't know why anyone wouldn't use Pambis Appliance. I'm so lucky that I found them!!