Report made on Tuesday October 11 that Hot Water Tank was not functioning (had stopped functioning on Saturday, October 8 - a long weekend and unable to contact anyone!!) . First appointment I could get was for October 17. Repairman arrived "to do repairs" but did not arrive to do a replacement. Fortunately, Alex was able to quickly arrange for a new water tank to be delivered and successfully completed the work in a timely manner. He stated he was astounded that the Company would leave me without hot water for a week. I cannot praise and thank Alex enough!! I would recommend office staff be better prepared to respond to client concerns
- Approximate cost of services:
- $1,700.00
- Company Response
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