No parts

Purchased the stove. Good deal. Dealer dis not have the vent. Was told it was Dore t venting. Called 5 store in Edmonton told many stories. Yes it's direct, no its not direct. Some had no idea. So I call regency. Put on hold. Hung up on. Called again. Put me to order desk, got answering machine. Finally got technical dept. To get part numbers. It isn't a direct vent uts a b vent. Regency sells the stove, it is a regency stove but Regency don't sell B Venting. It is a specific vent but Regency can't tell me what specifics or provide a part number. I would avoid buying a Regency stove. Why do I have to sign up to leave a review?