Mike Mac from Mississauga

This is our second contract with Northview Windows & Doors, the first time we had an installation of windows in 2011. Since we were happy with the results first time, we hired them again and had 2 more windows replaced. They did an awesome job! thanks, Northview! In the future we plan to replace a front door as well.

We had windows installed by Northview on Dec. 23rd, 2011. We had no issues working with Alex who was the sales rep. The two guys who did the installation were professional. We were happy with the windows. We intended to have the remaining windows and doors completed by Northview. However, on Jan. 31st, 2013, I pulled the blinds back and discovered a crack down my front window which looks like a stress crack. I called Northview approx. 9:00 am that morning and was told someone would call me back. When I didn't receive a call back, I called the next morning and was told the same thing. I have placed at least 6 to 7 more calls into head office in Downsview and receive the same line "we have a work order in place for you". As of March 24th, we are still waiting for someone to call me back. We talked to Alex a few times regarding the crack but now he won't return our call. We are frustrated calling head office and not sure what the next plan of action is. Save yourself the aggravation and look at another company. I have experienced better customer service from a sixteen year old working at McDonald's.