Albert in Moncton

I have never had a better customer service experience than I have working with this fantastic company. From the first minute, I could tell they were trying to help me rather than take advantage of a horrific situation. I met Gregg first who assessed my mold issue. We hit it off as he's very personable. He gave me the avenues we could take to deal with the problem and tried to help me take care of it myself first. He went to his truck and gave me a bunch of supplies free! I did eventually opt to do a full deep cleaning. This is when I met the wonderful Indira. Let me tell you.. she's a special one! What she put up with during this whole crazy ordeal is truly unbelievable. Sure, she was there to answer every single question I had. That was the easy part. She also put up with my verbally abusive tenant and his girlfriend who called constantly, yelling and accusing Indira almost daily. She could have easily treated me differently but she was so empathetic, knowing what I had to deal with unjustly. I was so embarrassed and ashamed that she was dragged into this mess. She never made me feel bad and always laughed at my awkwardly delivered "jokes". Gregg helped me coordinate the cleaning with his team and it went flawless. One day of excellent work. It went so smoothly!! He was always available to chat the same day I had any questions or concerns - calling me from his truck between jobs. I honestly felt like the company was made just for me. Like I was the only client that mattered any time I chatted with them. This job was a huge stressful one for myself and I doubt any other company would have made me feel like a friend rather than just another invoice. Fantastic people and highly recommended!