I've hired YCE in the past, and I was satisfied with the work Alex did. This time I got Stephen, and his attention to detail and quality did not meet my expectations. I provided some escutcheon plate covers - but he forgot to install about half of them. The toilet bolt caps were just set on top of the bolts, unsecured because he neglected to install the plastic washers to which the caps snap on to. I corrected a few other things on my own instead of calling him back because I was having doubts about his work (redid teflon tape on shower head as it was dripping, and added a washer to stop wobbling of shower mixing valve handle). Maybe he was in a rush or distracted. He was nice, and the price was good, so I guess I got what I paid for. After I made the above corrections, everything is fine.
- Approximate cost of services:
- $600.00
- Company Response
I'm sorry the work resulted in such a low review rating, if you had called us to discuss the issue we would have been more than happy to correct any problems you may have had.