Having some mold growing in our shower behind the caulking, we knew there was a large possibility that there would be water getting behind the tiles in our shower. We reached out to Capital Bathroom Renovation and Roman was quick to reach out to come take a look. In addition, I'm someone who is severely asthmatic so I requested that he not wear scents and wear a mask. He was already familiar with people with sensitivities and said he doesn't wear scented products and that he would have no problem wearing a mask. Roman took the time to explain to us that there was likely mold on some organic materials behind the tiles. We decided to have our shower gutted and redone using the Schluter System which would guarantee that the shower would be water tight and would no longer have a mold risk. Roman took the time to show us all of the options that were possible. We asked if it would be possible to keep our existing glass shower door. He said he would try to save it but could not guarantee that it would not break during removal. This already was much better than the other two companies who would not even try to re-use the door. He made sure to select one of his employees (Oleg) who would be best at removing and reinstalling the door. Spoiler alert, Oleg was able to successfully remove and reinstall the door without breaking it :) In addition, they threw in some free glass rails as our previous ones were pretty worn. This alone saved us a minimum of $700 + since we didn't have to purchase a brand new shower door. During our consultation, I had mentioned to Roman that for some reason I no longer had any cold water in my tap and asked if they could fix the broken plastic trim on our soaker tub. He said he would inspect the tap and fix the plastic border for free. At no point did he pressure us to make a decision or try to up-sale anything. I asked if it would at all be possible for Oleg to be masked for the duration of the project due to my severe asthma and that we would be masked also. This was not a problem. This was a huge relief for me as I am still masking everywhere. Another bonus of working with Roman was the 30% discount for tiles purchased at Century Tiles. This made a huge difference in pricing. This was so appreciated since we did not expect having to replace our shower 8 years after having moved into our brand new house. On the first day of the project, protective mats were installed throughout the house to keep the floor safe and as clean as possible. Oleg would clean-up on a daily basis to keep things as tidy as possible. Roman also noticed that the shower head was pretty low for my husband who is 6' 2''. He mentioned that they could move it higher if this was something we wanted to do. They moved the shower head up by 4 inches at no extra cost. The end result of our shower is absolutely stunning! It feels like pure luxury including the little niche we had installed. Oleg saved our glass door, moved the shower head up, fixed the plastic trim and even fixed my tap at no extra cost. We reached out to Roman shortly after the work was complete as there was a tiny spot of water coming through the bottom of the glass. That same day Oleg came by to make sure the caulking was fixed. I wouldn't hesitate to hire Roman again to take care of any bathroom renovation projects.
- Approximate cost of services:
- $10,000.00