Bill P

May 07, 2013 Stephen and TheWaterproofer.ca team did a terrific job of waterproofing our Leslieville basement. The higher than average rainfall and flash thaw we experienced this past March revealed a hidden problem in the foundation of our new home. “Honey…did you know the house came with a water feature in the basement?” Stephen visited and took some infra-red pictures of the interior to show us where water infiltration could potentially cause mould to develop. He was not in the least bit pushy, or a hard-seller. He let his professionalism and attention to detail speak for itself. The crew of Ivan, Paul and Peter arrived promptly at 7:00 AM every day, and worked tirelessly to get the job done quickly. They advised us of every step in the progress and what to expect next. Each day they left the site secure, and as clean as possible under the circumstances. Besides all that, they were just genuinely nice guys. I had other estimates but Stephen’s estimate was lower than expected for more work than I anticipated. Thanks to Stephen, Ivan, Paul, and Peter for our safe dry basement. They will be hearing from our friends in need of this service. Regrets in republishing this review. It seems a problem that arose after our waterproofing had been done was in fact caused by a previous owner connecting a bathroom to the storm drain. This caused a block in the drain exiting the property, so caused a back up that would not allow the storm water to leave the property. As it turns out, we may not have required the waterproofing at all, but are not all disappointed that we had Stephen and his crew in.